Frequently asked question

Telehealth is new to many people, and it can seem confusing at first. As a trained mental health provider we want to assure you that your virtual visits will be just as engaging and rewarding as your in-person sessions. For your telehealth visit you will meet with a therapist through a secured HIPPA complaint software via webcam and audio. Telehealth is perfect for those that need a more flexible schedule or are unable to come into the office. 

The Harbor Counseling Center is located in the Steele Creek area of Charlotte, NC and offers both in-person and virtual sessions. I currently see clients in person at my offices inside of the Steele Creek Community Place and Puerto Nuevo church while I prepare my permanent physical location.

For those outside the CLT area or with demanding schedules, I provide secure telehealth therapy to clients residing anywhere in the State of North Carolina. Whether virtual or in-person, my goal is to provide a steady, consistent space for your healing.

Intake sessions are typically scheduled in a 90-minute time frame to allow time to review history, concerns, goals, and answer any questions you may have. Ongoing therapy sessions are generally 50 minutes and are most often scheduled weekly.

Depending on a child’s age, attention span, and clinical needs, shorter sessions may also be recommended for younger children. These sessions are typically 30–45 minutes if a full 50-minute session feels developmentally overwhelming or difficult to tolerate.

I do not accept insurance directly as an in-network provider, but I can provide a Superbill for you to submit to your carrier for potential out-of-network reimbursement. Remaining out-of-network allows me to offer you the highest level of privacy and flexible, personalized care without the diagnostic requirements or session limits often imposed by insurance companies.

Many clients with PPO plans find they have significant out-of-network benefits. I recommend contacting your provider to ask about your specific coverage for "outpatient mental health services." I am happy to walk you through this process and help you understand your benefits during our initial consultation.

I work with children, teens, adult women, and families navigating concerns such as anxiety, stress, emotional overwhelm, self-esteem challenges, life transitions, emotional regulation difficulties, family conflict, relationship concerns, and behavioral or school-related challenges.

I also support clients processing attachment wounds, trauma, communication difficulties, identity development, perfectionism, and feeling “stuck” in survival mode. My approach is tailored to each client’s age, personality, strengths, and unique goals for therapy.

Getting started is simple. You can reach out through the contact form, email, or phone to schedule a free 20-minute consultation call where we can briefly discuss your concerns, ask questions, and determine if we may be a good fit.

If you decide to move forward, we’ll schedule an intake session and you’ll receive access to the client portal to complete paperwork, consent forms, and billing information before your first appointment. From there, we’ll begin creating goals together and building a plan that feels supportive and personalized to your needs.

Yes. Therapy is a confidential space, and your privacy is taken seriously. Information shared in sessions is protected and will not be released without your written permission, except in specific situations required by law.

For children and teens, therapy works best when trust and privacy are respected while still keeping parents appropriately involved and informed about important themes, safety concerns, and progress. I’m happy to discuss how confidentiality works in more detail during the intake process.

The length and frequency of therapy can vary from client to client. We have seen positive change in some clients within three months, while others may need more time. Usually individuals will attend therapy weekly. As we start to see progress we can change the frequency of session to meet your current needs.

Yes, parent involvement is often an important part of the therapy process, especially for younger children. While each child’s needs are different, therapy is typically most effective when caregivers are supported alongside the child.

Depending on age, goals, and clinical need, this may include parent check-ins, parent-only sessions, family sessions, or collaborative conversations about strategies, communication, emotional support, and progress outside of session.

At the same time, I also work to create a safe and trusting space for children and teens to open up. Confidentiality and healthy boundaries are discussed throughout the process in a developmentally appropriate way.